You will receive an email at least two weeks prior to each club release noting important dates and details of your wines. This is a good time to verify that your credit card details and billing/shipping address are current.

The club releases will be charged to the credit card on file on the date they are released. It is your obligation to update your credit card information online or by phone prior to the billing date.

We are not responsible for shipping charges incurred due to misdirected or returned shipments or changes made after the deadline. If a club shipment is returned for an incorrect address or three failed delivery attempts, you will be responsible for the additional cost of reshipping or a restocking fee of $25.

Club purchases, tax, and shipping are non-refundable once they have been processed. Costs may change without notice. Unfortunately, we are unable to make any changes after billing.

Our wines currently range in price from $18 to $35 per bottle so the price per release will vary based on the number of bottles in your club level, the discount applied, and what we’re releasing.

When you sign up for the wine club, you can elect to pick up your wine any time after the release date at our tasting room during normal tasting room hours.

You may also request to have your wine shipped to you. (Shipping costs apply. See the Shipping and Returns Policy page for more information about shipping your wines.)

Due to federal law requiring all alcohol shipments to be signed for by a person at least 21 years of age, a daytime delivery address, preferably a business address, is requested. Shipments are handled by UPS and cannot be delivered to PO, FPO, APO, or IPO boxes. Returned or refused shipments will incur additional fees.

While we prefer that you pick up your wine soon after the release or have it shipped to you, we will hold on to it for you for up to three months. After we send you a last-call reminder, we will return the wine to our inventory. At that point, we can’t guarantee that those specific wines will be available when you pick up your release. If that happens, you may substitute other wines for your release and we’ll adjust the price accordingly.

You may place your membership “on hold” for one shipment per calendar year with a written notice to info@sprucehillwinery.com at least 7 days prior to a club release date. Please note that a hold on your membership also suspends all club benefits.

Requests to cancel your membership can be made after you have received two club shipments and with a 14-day cancellation notice to info@sprucehillwinery.com or a phone call to (206) 588-6643. If the cancellation request occurs within 14 days of a scheduled release date, that shipment will be processed and shipped as your final. All purchases, tax, and shipping are non-refundable after processing.